MANAGER BUSINESS PROCESS & ETHICS

 

Division : Risk & Compliance

Hierarchy : Senior Manager Compliance & Ethics

Level : 3

Category : 10A

 

MISSION

To provide monitoring and oversight over ethics programs rollout and guidance in the design, formalization, and maintenance of all company policies, process and    procedures, according to standards/norms in force in MTN. The role provides assurance to management that Ethics rules are adhered to, and Policies, processes and    procedures are adequate, up to date and aligned with    business objectives.

OPERATIONAL DELIVERY

• Identify policies, processes     and    procedures   by    department;
• Map all the company policies, process and procedures as per the Business requirements;
• Assist supported divisions in developing policies, processes and procedures where these do not exist, or where weaknesses have been highlighted by various assurance activities including Internal Audit;
• Evaluate the effectiveness of existing policies and procedures, and work with supported divisions to initiate enhancements as identified;
• Monitor lifecycle of policies, processes and procedures (design, formalization, diffusion, update, delete etc.) through the execution of an effective program;
• Review policies and procedures, according to new rules and regulations and work with the impacted divisions to affect necessary changes;
• Facilitate audits of policies, and procedure to standards, including liaison with internal and external auditors;
• Drive continuous improvement on standardization of

   processes across MTN CI along with supported divisions (who are the owners) leading to an improved internal control environment;

• Drawing up, managing and monitoring the implementation

 of ethics programs in accordance with Group and  

subsidiary guidelines;

• 
  Investigating, analysing and issuing recommendations in cases of ethical misconduct;
• Organising and analysing declarations of conflicts of interest and mitigating the risks involved;
• Monitoring the application of policies governing good conduct and ethical behaviour within the subsidiary;
• Organising ethics committees and monitoring the implementation of recommendations;
• Develop and implement   actions        to       improve      the   subsidiary's ethical maturity;

 

WORK EXPERIENCE

• Min 5 years' experience in: design, implementation, training and monitoring of company policies, processes and procedures – Organization – Ethics management
• Experience in Telecoms industry
• Experience working in a medium organization

KNOWLEDGE

• Telecom technologies
• Understanding of the strategic business drivers
• Understanding the regulated environment
• Organization and optimization de processus
• Policies and procedures management
• Risk Management
• Ethics management
• Compliance management ·
• Legal
• Project Management
• Stakeholder managemen

SKILLS

• Plan, develop, manage and conduct policies, processes and procedures implementation
• Good Interpersonal skills, ability to listen and observe
• Good written and verbal communication skills
• Analytical skills
• Negotiation skills
• Strong numeric ability
• Conflict handling and resolution skills
• Training capabilities
• Perfect use of Excel, Power Point, Word
• Investigation

BEHAVIORAL QUALITIES

• Honesty and integrity
• Confident
• Flexibility, Proactivity, Courtesy
• Self-control, Diplomacy, Sense of Listening
• Risk oriented
• Problem Solver
• Working under pressure
• Rigor, Autonomy
• Operationally Astute
• Leadership
• Strategy Implementer
• Problem solving
• Encourages continuous improvement and innovation
• Promotes a cooperative working environment and team development
• Organizational Agility, Operational Knowledge
• Result oriented, service and internal / external customer satisfaction

 

We at MTN CI are a purpose and value-led organization.

At MTN CI, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, everyday.

We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and    empowered to live an inspired life.

Our values keep us grounded and moving in the right    direction. Most importantly, they keep us honest. It is not,    something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full    potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful    results. A workplace that is built on relationships and    achieving a purpose that is bigger than us.

This is what we want you to experience with us! Our    commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application · Lives MTN Values: Lead with care, Can-Do with Integrity, Collaborate with Agility, Serve with Respect, Act with Inclusion · Demonstrates vital behaviors of MTN: Active Collaboration, Total Responsibility, Courage, Get-it-done.

• Values are the core of MTN's culture. Our five values called ‘Live Y'ello' is the force that unites and inspires each one of us to make an impact that matters in the world. So tell us: Which one of our five Live Y'ello Values resonate most with you and why? (limit 250 words)
• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect

Act with Inclusion

 

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